Formal Letter-Replacement of Defective Washing Machine

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You are Amita/Deepak of 26, Mehdipatnam, Hyderabad. Last week you bought an automatic ‘VIP’ washing machine from Messrs Tirupati Store, Nampalli, Hyderabad. Now you find that the machine is not cleaning cloths properly and is making an unbearable noise. Write a letter to the dealer complaining about the same and requesting him to change the washing machine at the earliest.

 

26 Mehdipatnam

Hyderabad

15 march 20–

Messrs Tirupati Stores

Nampalli

Hyderabad

Subject : Replacement of ‘VIP’ Washing Machine

Dear : Sir

I bought from your store an automatic ‘VIP’ washing machine last week, against cash memo No. 11562 dated 10-03-20–, and I regret to inform you that the machine doesn’t work properly. It doesn’t wash the clothes properly and makes an unbearably loud noise. I think there is something gravely wrong with its motor or ball bearings. The first wash in the machine came as a great dismay to all in the family who stood expectantly around it. I bought the machine on your assurances of its excellent working which have all proved unture. Hoping that it is only a freak case of manufacturing defect, I request you to replace the machine at the earliest since it is difficult for us to do without it. A written one year’s warranty on this machine has been given by you.

Thanking You

Yours faithfully

Amita

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