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Formal Letter :
Raj Rajeshwar of 160, Kesarganj, Kolkata, bought a frost- free Godrej Refrigerator of 265 Litres from ‘Living style’ , C.R. Das Market, Kolkata. Having used it for about a month, he finds that the freezing section of the refrigerator is not working at all. Write a letter to the Sales Manager of the firm complaining about it and requesting for the piece to be replaced. The refrigerator has been given a two-year warranty against any technical fault.
28 july 20–
The Sales Manager
Subject : Godrej Refrigerator Purchased from You
I purchased a frost- free 265-litre Godrej Refrigerator from you about one month back, vide your Receipt No. C-264 dated 25 July 20– Having used it for about a month, I find that the freezing section of the refrigerator is not working at all.
I, therefore, request you to replace the piece with a new one. The refrigerator has been given a two-year warranty against any technical fault.
I hope you would do the needful as early as possible, because without freezing section, the refrigerator is of no use.